Fadder

Help & Support

Find answers to common questions and get the help you need

General Questions

Fadder is an international platform that helps clients purchase and transport vehicles from America, Canada, Europe, and Asia. We manage the entire process — from bidding at auctions to home delivery.

Payment & Finances

We accept bank transfers and corporate payments. All transactions are processed through licensed payment institutions registered in the EU or UK.

Delivery & Logistics

Typical delivery times: Inland (EU): 5–10 days. Ocean Shipping (America/Canada → EU/Asia): 25–60 days. Home Delivery: 2–5 days after customs clearance. All shipments include full cargo insurance and tracking.

Vehicle Condition & Inspection

Yes. Each vehicle has a detailed photo report and auction inspection notes. For selected cars, we can arrange an independent third-party inspection.

Account & Documents

You'll receive the vehicle title, purchase invoice, and customs clearance documents. All paperwork is prepared to support registration in your country.

Have Questions? We're Here to Help!

Our expert team is ready to assist you with any questions about our auctions, bidding process, or vehicle inspections.

Get in touch today!